Organizational Habituation

There’s a bit of a habit bandwagon on the move at the moment, with a rash of books, software apps, and so forth all helping us to understand the Trigger->Action->Reward structure of habitual behaviours, and how to use that understanding to build our own positive habits. In Verilab’s client work, and beyond that to other SMEs with whom I work, however, I’ve noticed what appears to be, in the group environment and even overall organization, a strong analog of habits in the individual person. I dislike gratuitous creation of neologisms, so I’ve looked for a phrase to denote this phenomenon, but haven’t been able to find one. So I’m naming it now. I’m calling it “Organizational Habituation”. Continue reading