Sweat the small stuff

I recently had to get some air-conditioning work done at home. The first time that was necessary (years ago, after moving to the US from Scotland where a/c means opening the window), we opted for a relatively cheap and local guy. After that was disappointing we moved up to a less cheap but still local company. Most recently though, after further disappointment, we went to one of the the better big firms and that’s who we called this time. A few observations then, applicable to Professional Services as a whole. Continue reading

An antidote to passion

Call me a cynical old git, but the whole “find your passion” thing has worn very thin on me over the past few years. It’s not that I think loving what you do and doing it with energy is inherently bad, but it seems to me that once you start focusing on that — on “my passion” — you have to take your focus off the thing you are doing and, just as (if not more) problematic, off the person for whom you are doing ┬áit. Seeking your passion seems reminiscent of “the pursuit of happiness”; a pretty sure way of *not* finding it (or, at least, of discovering that when you do find it, it wasn’t really what you were looking for). Continue reading